Return Policy

We are committed to providing our customers with a safe and convenient shopping and after-sales experience. If you are not satisfied with your purchase of the animal figurines, you can apply for a return according to the following policy.

📦 Shipping and Logistics Information
Shipping Location: United States
Order Processing Time: Same-day processing
Shipping Time: Estimated delivery: 2 days

🔄 Return Service Instructions
Return Period: Returns can be requested within 30 days. You can submit a return request within 30 days from the date of receipt of the goods.

Goods must be in basically intact condition and not affect resale.

Please contact customer service for the return address and return process.

Return processing will be arranged after approval.

💰 Refund Instructions

Refund processing will begin after the return is confirmed.

Refund arrival time: Within 3 business days.

(Specific arrival time may vary slightly depending on the payment method.)

⚠️ Special Note

Due to changes in the market environment and continued pressure from operating costs, the merchant has experienced continuous losses and has decided to conduct a clearance sale at a loss.

All animal figurines are sold at clearance prices. Inventory is limited, while supplies last.

If you have any questions during the return process, please contact customer service through the “Contact Us” page. We will handle your request as soon as possible.